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Trucks Dispatcher / Pearson Airport Area - 19 dollars per hour - Full Time

Newrest, a specialist in out-of-home food service, is the only major catering company active in all catering and related hospitality segments: airline catering, buy-on-board, duty-free on board, contract catering, remote site and support services, rail catering, airport and motorway retail concession (visit our website :

With 2016 revenues under management of 1,693.3 M€ and more than 29,500 employees world-wide in 48 countries, Newrest offers career opportunities worldwide within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.



Permanent Full Time -  Night Shift : 3 pm - 1 am (10 hours shift)

$19 per hour / 40 hours a week 

Valid RAIC/Purple Pass Required + Valid AVOP/DA Required + Valid Driving License Required


Dispatcher - Responsibilities:

  • Assigns Trucks, Flights, Loads to the Drivers
  • Coordinates operations with Airport Regulators and deals with all emergency adjustments
  • Physically go on the ramp when required to provide guidance to the drivers in need
  • Receives incoming calls, coordinates with staff and kitchen personnel to ensure outbound trolleys are on schedule
  • Monitors computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading
  • Provides accurate and timely information to transportation supervisors / leads
  • Coordinates with Meal Planners regarding irregularities and changes
  • Participate in loading / unloading trucks to help drivers to deliver on time
  • Maintain clean working area, maintain clean loading docks, maintain clean equipment following rules
  • Comply with all safety rules and company standards
  • Wear uniform & safety shoes while on duty
  • Check conformity of documents
  • Report / Communicate any malfunction to hierarchy and other teams on a daily basis
  • Fill required security documents and proceed appropriate assignments, controls
  • Perform other duties as assigned

Profile : 

  • Previous airport / airline operational experience is mandatory

  • Ability to work with exposition to radio frequencies / using radiotelephone devices
  • Good decision-making ability in high pressure situations
  • Strong interpersonal, communication and organization skills
  • Demonstrated ability to keep and monitor records effectively
  • Capable of working under pressure without close supervision
  • Experience with conflict resolution and problem solving
  • Good communication skills, verbal and written
  • Strong Customer Service Skills
  • Ability to use computers is required (Microsoft Office Word, Excel, Powerpoint, Outlook, Internet)
  • Fluency in a second language is an asset
  • Ability to pass all required security clearance for AVOP-DA & RAIC-Purple pass
  • Ability to read in English, write in English, speak in English
  • Good knowledge of HACCP (training will be provided otherwise)
  • Ability to work mornings, evenings, weekends (depending on assigned shift)
  • Ability to work in a fast paced environment
  • Attention to detail
  • Ability to work independently and as part of a team
  • Ability to stand for long periods
  • Dexterity to lift and maneuver loads (45 lbs+ / 20 kg+)
  • Attendance, diligence, punctuality, reliability



Newrest in Canada:

  • Our clients are leading airlines companies such as Air Canada Jazz, American Airlines, Aero Mexico, Air France KLM, Saudia Airlines and Ethiopian Airlines.
  • Newrest Servair has 3 major operational units based in Toronto, Montreal & Calgary.
  • These units, specialized in airline catering & buy-on-board are successfully growing


Newrest Toronto Corporation:

  • The production unit is based in Mississauga, ideally located right next to Toronto Pearson International Airport
  • Our company provides with competitive salary rates, group health coverage benefits, career opportunities, and modern equipment
  • We actively promote and consistently apply Quality Assurance, Health & Safety and Food Safety Standards
  • Newrest is an equal opportunity employer and is committed to a diverse and inclusive workforce
  • Our Toronto Unit is a dynamic facility were employees are considered and encouraged to grow.

Apply today and be a part of our team, delivering exceptional catering services and food products to top–notch airlines all around the world !  

NEWREST. Catering Unlimited. 


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