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General Assistant

Newrest is recruiting a General Assistant for its Inflight Catering activity in United Kingdom.

General/Kitchen Assistants work in a team and work well under pressure and in new environments on a daily basis. To provide excellent standards of service at all times to maximise client enjoyment of products and to ensure the site and its assets are safe and secure at all times.

Work Related Circumstances

Must be flexible and able and willing to work extra hours and weekends, bank holidays and evenings when required to meet seasonal, event and visitor demands. Consider shift start and finish times and transport links to site, living within reasonable travelling distance to the site may be a consideration.

Physical/Health Requirements

Must be able to access all public areas of the property including stairwells, confined spaces, heights etc.  Work may involve reasonable lifting of heavy / bulky objects within the published health & safety guidelines on manual handling and or food safety requirements.

Essential Requirements

Must wear a uniform to specified standards including a visible name badge at all times. Complete all relevant paperwork within specified standards and timeframes.  Ensure all specified training COSHH, HACCP, DFT and food safety standards are adhered to at all times. Complete any other duties as requested by management.


Production -  Key responsibilities and accountabilities

  • To ensure all airline products are to specification.
  • To ensure and check all products are packed into the appropriate airline equipment ready for dispatching to aircraft.
  • Pack carts to the required standard and in accordance with passenger numbers.
  • Ensuring stock levels are maintained to the required levels.
  • Rotate stock is rotated to get maximum shelf life.
  • Ensure production schedules are met.
  • All products meet the required standard before leaving the unit.

Dish Wash - Key responsibilities and accountabilities

  • To dispose of all waste in the appropriate equipment provided.
  • Load catering equipment into the machine as per training.
  • Ensure wash machine is running to temperature.
  • Make sure the machine is dosing chemicals as per guidelines.
  • After washing check equipment for damage and cleanliness. 
  • Ensure supplier demands are met on equipment requirements.
  • Clean airline equipment as per customer requirements.

   Warehouse/Good In - Key responsibilities and accountabilities

  • To check all products when receiving delivery for quality, quantity, date and temperature.
  • Ensuring it is put into the correct warehouse or departmental location.
  • Ensuring stock levels are maintained.
  • Stock is rotated to get maximum shelf life both in the warehouse and in the unit.
  • Carrying out accurate weekly stock count for ordering.
  • Ensuring COSHH and HACCP are adhered to at all times.
  • All safety checks are done prior to using the forklift to ensure it is safe to use.

Bond Store - Key responsibilities and accountabilities

  • To check all products prior to packing.
  • Pack carts to the required standard and in accordance with passenger numbers.
  • Ensuring stock levels are maintained to the required levels.
  • Stock is rotated to get maximum shelf life.
  • Ensuring production schedules are met.


  • Minimum 1 years’ experience in catering (desirable)
  • Excellent communication skills, with a customer centred approach to service delivery.
  • Good numeracy
  • Customer service focus.
  • Good team work skills.
  • Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health and Safety and DFT requirements (role specific)
  • Self-motivation, commitment and enthusiasm and the ability to work calmly under pressure.
  • The ability to be an effective ambassador for the organisation at all times and whilst wearing uniform off duty.

CONTRACT: Permanent contract - Starting date as soon as possible

LOCATION: Position located in Poyle

SALARY: Depending on experience and profile

Newrest, a specialist in out-of-home food service, is the only major catering company active in all catering and related hospitality segments: airline catering, buy-on-board, duty-free on board, contract catering, remote site and support services, rail catering, airport and motorway retail concession.

With 2016 revenues under management of 1,693.6 M€ and more than 29,500 employees world-wide in 48 countries, Newrest offers career opportunities in France and abroad within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.

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