View Our Website View All Jobs

Operational Dispatch Controller

Newrest is looking for an Operational Dispatch Controller to support its development in Colnbrook.

MISSIONS :

  • Receive incoming calls, coordinate with all operational, in particular the kitchen staff to ensure outbound trolleys are on schedule.
  • Monitor computers to determine arriving flight times to arrange for drivers to meet aircraft for unloading/loading.
  • Provide accurate and timely information to transportation shift leaders.
  • Coordinate with meal planners any irregularities and changes.
  • Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development
  • Plan and manage the team’s output to ensure delivery of business, section and
  • customer targets
  • Carry out performance monitoring of team members on a daily basis and escalate concerns to operational Manager
  • Attend/conduct daily operational meetings/briefings. Present accurate information and data as requested
  • Instigate and support continuous improvement initiatives.

PROFILE :

  • Minimum 3 years’ experience in catering (desirable)
  • Excellent communication skills with a customer centred approach to service delivery
  • Rotate through different departments/units as reasonably required
  • Operational awareness, understand of HACCP, COSHH, DDA, Food Hygiene, Health and Safety and DFT requirements. (role specific)
  • Self-motivation, commitment and enthusiasm and the ability to work calmly under pressure
  • The ability to be an effective ambassador for the organisation at all times.

CONTRACT: Permanent, starting date: ASAP 

LOCATION: Position located in Colnbrook, United Kingdom

SALARY: £10.10 per hour, Hours 4 am to 4 pm, Shift pattern 4 on 4 off.

Newrest, a specialist in out-of-home food service, is the only major catering company active in all catering and related hospitality segments: airline catering, buy-on-board, duty-free on board, contract catering, remote site and support services, rail catering, airport and motorway retail concession.

With 2016 revenues under management of 1,693.6 M€ and more than 29,500 employees world-wide in 48 countries, Newrest offers career opportunities in France and abroad within a Group that is constantly looking for new talents for our numerous subsidiaries spread out on five continents. Join Newrest to participate in an exciting entrepreneurial adventure offering unique career opportunities.

Read More

Apply for this position

Required*
Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file

150